If You Want to Deal with an Honest Phone Company…

By Byron Harvey / November 23, 2011 /

May I suggest you not patronize Sprint. I consider it a public service to blog about companies both to avoid and to patronize.  A few years ago, I blogged about why I will never give another dime to DirecTV (their incessant mailings to me notwithstanding).  I had signed up for DirecTV and the salesperson had…

No Words Need Be Said

By Byron Harvey / November 15, 2011 /

Just watch…

Making a "Proportional" Argument

By Byron Harvey / September 22, 2011 /

A decision came down from Chick-fil-A corporate headquarters last week that has a few operators really hot and bothered.  I won’t get into what it was all about; it’s an internal matter, and that’s enough said.  One particular operator took the initiative to write a chain-wide email to express his strong disagreement with the decision…

9/11

By Byron Harvey / September 11, 2011 /

“It was the first time I ever saw you cry, Dad”, said Practically-Perfect Daughter yesterday as we considered together the 10th anniversary of 9/11.  I think we all knew instinctively that the world that we knew on 9/10 would never return to us.  I remember a few things clearly: On the last normal night of…